If you are having a medical emergency, please dial 911.
For other services, residents can easily contact the City of Boston to report concerns or complaints about services provided by the city (trash, parking, street cleaning, etc). 311 is an easy to remember telephone number that connects you with highly trained constituent services.
- Telephone: Dial 311. Available 24 hours a day
- Online: https://www.boston.gov/departments/boston-311
- Download the 311 App. The Boston 311 App allows residents to report and track non-emergency issues like potholes & graffiti, to keep our neighborhood beautiful. Can you also find links to other resources.
Download Apple Store: https://apps.apple.com/us/app/bos-311/id330894558
Download Google: https://play.google.com/store/apps/details?id=gov.cityofboston.citizensconnect